Introduction

E5d Designs (“we,” “our,” or “us”) values the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including Video Production, E-Learning, Print Solutions, 3D Solutions, Creative Branding, Website Development, Mobile App Development, and Digital Marketing.

Information We Collect

Personal Information

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, job title, and business contact details.
• Payment Information: Credit card details, billing address, and other financial information required for transactions.
• Account Information: Username, password, and other information used for authentication and account access.
• Communications: Any communications you send to us, such as emails, phone calls, or messages through our website.

Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

Usage Data: Information about how you use our website and services, such as your IP address, browser type, operating system, and the pages you visit.

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies to improve your experience on our website.

How We Use Your Information.
We use your personal information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services.
• Communication: To respond to your inquiries, send you updates, and provide customer support.
• Marketing: To send you promotional materials, newsletters, and other marketing communications.
• Payment Processing: To process payments and manage transactions.
• Security: To protect against fraud and ensure the security of our services.
• Legal Compliance: To comply with legal obligations and protect our legal rights.
• Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us provide our services, such as payment processors, hosting providers, and marketing agencies.
• Business Partners: Partners with whom we collaborate to offer joint services.
• Legal Authorities: When required by law, regulation, or legal process, or to protect our rights and property.
• With Your Consent: Any other third parties when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information that we hold.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to legal and contractual restrictions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.
• Changes to This Privacy Policy
  

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes signifies your acceptance of the updated Privacy Policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

E5d Designs
Email: info@e5ddesigns
Phone: 9159306442

Address: B-15, Mathura towers, I floor,
9th street, crosscut road, 

Gandhipuram, Coimbatore – 641012

Effective Date: 13-07-2024